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Bureaucracy update

I haven’t yet received a new V5C form, so I decided to ring the DVLA up and ask them about it. Easier said than done - they have so many different numbers you can phone for all sorts of different-but-similar things.  I rang one in the back of the V5C notes booklet (which probably has a number), and was told by the nice recorded man that they were very busy, then told I could look on the Internet for stuff, which was useful only for running up the phone bill, because at the end of the spiel, I was rather abruptly cut off.  No putting me on hold or anything like that.

I rang the number on the road tax form instead, just to see.  It rang, then the same nice recorded man as before told me about the Internet again, then said I had four options to choose from.  The third one was to continue the call in Welsh, which amused me.

I rang the first number again, twice, finally getting through, to be greeted by the nice recorded man telling me the same sort of thing and that I had heard before, and gave me another menu to choose from.  I decided that no.2 was the ideal choice - to check up on an application already made, although no.1 was about taxing/SORNing your car, so at first, I wasn’t sure if no.2 was only to do with tax or if it was any application in general.  Anyway, I was put on hold, with the nice recorded man telling me how busy they were and I’d be on hold for 2 to 5 minutes.  Eventually, after listening to Erasure for 2 to 5 minutes, the nice recorded man said he appreciated the fact that I was waiting ever so patiently, when he was interrupted by a nice lady who told me that my form had been posted yesterday and that I should get it in the next couple of days.

If it doesn’t get lost in the post.

This entry was posted on Wednesday 16th May, 2007 @ 11.31am BST Europe/London and is filed under Life(style) and is tagged with , , . You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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